Better Hotel Wi-Fi for Higher Guest Satisfaction

Taken a look at your TripAdvisor ratings lately? If things are looking ugly, there may be a simple explanation: bad Wi-Fi. 83 percent of hotel guests take the time to report a bad Wi-Fi experience, and 36 percent won’t rebook if they had one. You can invest all you want in snazzy rooms and fancy lobbies. If your guests can’t get a strong, consistent wireless connection—for all their devices and multimedia applications, everywhere on your property—they won’t be coming back.

High Performance Everywhere, for All Your Guests’ Devices

If you could look around your property’s radio frequency (RF) airspace, you’d see the problem right away: Huge numbers of devices competing for connections. Concrete walls absorbing signals. Dead spots in unexpected places that drop your guests’ connections and raise their blood pressure



Today’s travelers expect and require high-speed internet connectivity. If a guest has a poor Wi-Fi experience, they will likely either leave a bad review, or they won’t rebook another stay. Make sure your guests are coming back for more by keeping them connected not just in their rooms, but across the entire property.

24/7 Guest Support & Monitoring

When it comes to delivering Wi-Fi, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our 3rd party companies expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!